Terms of Service

These Terms govern digital production, content, and ecommerce development services provided by ETERN8.

By using the site, requesting services, or accepting a proposal, you agree to these Terms.

If a signed agreement or statement of work exists, that document controls to the extent of conflict with these Terms.

Scope, timeline, and deliverables are defined in a proposal, statement of work, or written correspondence.

Delivery is deemed complete when agreed deliverables are made available through designated channels, including email or other agreed tools where applicable.

Any dates are estimates unless explicitly stated as binding in writing.

Client must provide accurate source materials, rights-cleared assets, and timely approvals required for production.

Client is responsible for legal compliance of supplied materials, claims, and product information.

International pricing is quoted in USD for EN/AR locales unless otherwise agreed in writing.

Fees, milestones, and due dates are set in the applicable proposal or invoice.

Late or missed payment may suspend work and delivery. Client is responsible for applicable taxes and charges unless stated otherwise.

Included revisions are limited to the package or scope explicitly purchased.

Out-of-scope requests, extra rounds, or strategy changes require written approval and may be billed separately.

Client represents it has rights and permissions for all materials provided to ETERN8.

Once a stage is paid in full, the client owns the code, designs, and documentation created for that stage, and we hand them over to the client's repository or another agreed place.

Our tools and general-purpose components that are not specific to the project, including those created or improved during the project, remain ETERN8 property. The client receives a perpetual, royalty-free, non-exclusive licence to use and modify them as part of the delivered product.

ETERN8 may show non-confidential work in its portfolio unless the client restricts this in writing. Work done for an agency under the agency's brand is not shown without the agency's written consent.

Projects may rely on third-party platforms and services (for example hosting, analytics, marketplaces, payment providers, logistics, or social networks).

ETERN8 is not liable for outages, policy changes, account restrictions, or feature limitations imposed by third parties.

Each party must use the other party confidential information only for project purposes and protect it with reasonable care.

Contact details and messages exchanged during pre-contract or project communication may be used only for project communication, contracting, and delivery purposes in line with applicable privacy laws.

Confidentiality obligations do not apply to information that is public, independently developed, or lawfully received from another source.

Services are provided on a professional-effort basis and do not guarantee specific business results, rankings, or sales outcomes.

To the maximum extent permitted by law, ETERN8 is not liable for indirect, incidental, special, consequential, or punitive damages.

Aggregate liability for any claim related to a specific order is limited to fees paid for that order.

Warranty: for orders accepted under these Terms from 4 October 2026, for 12 months after final acceptance we fix, free of charge, defects in the work we delivered. The warranty does not cover changes made by the client or other developers, failures caused by changes in third-party services, or new features. For work under a signed agreement, only the warranty term of that agreement applies.

Client agrees to indemnify and hold ETERN8 harmless from third-party claims arising from client-supplied materials, unlawful instructions, or breach of these Terms.

Either party may terminate for material breach if the breach is not cured within a reasonable period after written notice.

Upon termination, client pays for work performed and approved expenses incurred up to the termination date.

Unless a signed agreement sets another law or forum, these Terms are governed by the law of the Russian Federation.

Before going to court, the party with a claim sends it to the other party in writing, and the other party replies in writing within 30 days. If the dispute is not settled, it goes to the competent court at ETERN8's place of business, unless mandatory law gives the client another forum.

If any provision is unenforceable, remaining provisions remain in effect.

Failure to enforce a provision is not a waiver. These Terms may be updated from time to time by publishing a revised version on the site.