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AI assistant for customers

An AI chatbot for your website that answers customers when you can’t

An assistant on your website and in messengers. It answers from your own business data day and night, takes the inquiry, and hands complex questions to your manager with the whole conversation.

14 days free on your website: no payment, no card, no setup fee.

Clinic assistantonline 24/7
Good evening! Can I book a professional teeth cleaning for Saturday morning?23:47
Good evening! A professional cleaning takes about an hour. I’ll pass your Saturday morning request to the front desk. What’s your name?23:47
Sara.23:48
Thank you, Sara. Our front desk will pick a time and confirm in this chat in the morning.23:48
Request passed to the front desk · 23:48

This is an example on made-up data. Your assistant will answer from your own website.

What it does

Four jobs every business has

  • 24/7

    Answers questions

    Prices, stock, timing, locations, terms. Only from your data: if it isn’t there, the assistant doesn’t make it up.

  • Leads

    Keeps every inquiry

    Takes the name, contact and request and sends it straight to your manager by email, in Telegram or in your CRM.

  • Human

    Hands off the hard cases

    Complaints, custom orders, negotiation: the assistant calls a manager, who replies right from a phone app with the full chat in view. The assistant stays quiet meanwhile.

  • Report

    Shows what people ask

    Weekly: how many chats you had, how many the assistant handled on its own, inquiries, and the questions it couldn’t answer.

Already live

AI stylist in our own fashion store IWANT

The assistant helps shoppers put together an outfit and find their size from the store catalog. Numbers are taken from the store database.

IWANT caseTry it on the store website
~200
conversations in the first six weeks
57%
of them at night or on weekends, with no manager around
Who it’s for

One core, many jobs

  • Clinics and salons

    Services and prices from your price list. Booking requests with service, date, time and specialist. Your administrator confirms the time, and you hear about a rescheduled booking right away.

  • Retail and e-commerce

    The Store plan: answers from your catalog, stock, sizes and smart search in the site header. Search only, no chat: the Smart search plan.

  • Restaurants and cafes

    Menu, table booking, delivery, opening hours.

  • Real estate

    Listings, prices, floor plans, viewing requests.

  • Industrial and B2B

    Specs from the catalog, quote requests, dealer questions.

  • Large companies

    An internal assistant for staff: policies, documentation, procedures.

Channels

Where the assistant replies

  • AI chatbot for WhatsApp Business

    Replies in your WhatsApp Business number in English and Arabic and hands complex questions to your team. Included from the Business plan.

Free for 14 days, then monthly or yearly

There is no setup fee. Start with a free demo built from your own website, then run the assistant on your site for 14 days without paying or adding a card. Pay monthly, or yearly at a lower rate. Prefer us to install it? We set it up for you for $99 one-time.

ServicePriceLimit
  • Starter

    A chat on your website and in Telegram: answers from your data and passes inquiries to your team. $79 a month, billed yearly.

    $99per month

    Limit: up to 500 conversations a month

    What’s included

    • ·Up to 500 conversations a month
    • ·Website and Telegram
    • ·Goes on your website with one line of code: WordPress, Shopify, Wix, Squarespace, Webflow or custom
    • ·We collect the knowledge from your website, price list and documents. You edit the answers yourself in the console
    • ·Answers in English, Arabic and the other languages your customers use
    • ·Takes booking requests: service, date, time, specialist. Your administrator confirms the time
    • ·Passes complex questions to a manager with the whole chat
    • ·Inquiry alerts by email or Telegram
    • ·Weekly report: questions, inquiries and what the assistant couldn’t answer. Add a missing answer in one click
    • ·Visitors see an “AI replies” label. Chats are deleted after the period you set

    What to keep in mind

    • ·Over the limit: $0.10 per conversation. AI model usage is included.
  • Business

    A messenger channel and your CRM: inquiries land directly in the CRM. $209 a month, billed yearly.

    $249per month

    Limit: up to 2,000 conversations a month

    What’s included

    • ·Everything in Starter
    • ·Up to 2,000 conversations a month
    • ·Messenger channel: the assistant replies right in WhatsApp Business
    • ·Inquiries land directly in your CRM
    • ·Rescheduled bookings reach you and your CRM
    • ·Once a month we review the questions it couldn’t answer and fill in the knowledge

    What to keep in mind

    • ·Over the limit: $0.10 per conversation. WhatsApp Business message fees are billed at Meta’s rates, at cost.
  • Store

    Answers from your catalog and smart search in the site header. $339 a month, billed yearly.

    $399per month

    Limit: up to 3,000 conversations a month

    What’s included

    • ·Everything in Business
    • ·Up to 3,000 conversations a month
    • ·Answers from your live catalog: prices, stock, sizes and colors, with product cards
    • ·Smart search in your site header: products and site pages; understands “a black dress in size M”
    • ·Finds the search bar on your site and matches its colors; no search bar - we add a search button
    • ·We connect the catalog: a Google Merchant or product feed, or a Shopify or WooCommerce store. Try it on your own catalog before paying
    • ·Report: what shoppers searched for and didn’t find

    What to keep in mind

    • ·Over the limit: $0.10 per conversation. Order status and back-in-stock alerts are available when the assistant is connected to your store system.
  • Smart search

    Search by meaning only, without a chat. $39 a month, billed yearly.

    $49per month

    Limit: up to 10,000 products

    What’s included

    • ·Up to 10,000 products and 500 site pages
    • ·Search by meaning: understands price, size and color from an ordinary phrase
    • ·Searches your site pages too: delivery, returns, payment, articles - with an excerpt where it found the words
    • ·Works for a site without a catalog: then it searches pages only
    • ·Suggestions with a photo and price right under the search bar
    • ·Finds the search bar on your site and matches its colors; no search bar - we add a search button
    • ·We connect the catalog: a Google Merchant or product feed, or a Shopify or WooCommerce store. Try it on your own catalog before paying
    • ·Report: what shoppers searched for and didn’t find
    • ·Need a shopper chat later? It switches on in the same console

    What to keep in mind

    • ·Up to 50,000 products: $99 per month ($79 billed yearly). Custom search design for your site: from $300 one-time.
  • Custom

    Connects to your CRM, booking system or catalog. Support by agreement.

    from$4,500project

    Limit: by project

    What’s included

    • ·Everything in Store
    • ·Connects to your CRM, booking system or catalog: live prices, stock, statuses
    • ·Custom scenarios: quotes, catalog search, your own flows
    • ·Internal assistant for your staff: policies and documentation

    What to keep in mind

    • ·Final price after a short review of your systems.
How to start

Three steps to a working assistant

  • 01

    A demo from your website

    Paste your website link. In 1-3 minutes the assistant answers from your pages: ask it what your customers usually ask.

  • 02

    Launch on your website

    Tell us it fits: we set up the assistant and send a one-line snippet with a guide for your platform. The first 14 days are free.

  • 03

    Pay if it works for you

    After the trial, choose the plan that fits (Starter, Business, Store or Smart search) and pay monthly or yearly. No setup fee.

No overpromising

What the assistant does and doesn’t do

  • Doesn’t replace people

    Complex questions always go to a person. The assistant handles the routine ones and makes sure no inquiry is lost.

  • Doesn’t make things up

    It answers only from your data and never promises discounts or dates that don’t exist.

  • Reports honestly

    We don’t promise a sales uplift in percent. We show how many questions and inquiries came in while you were away.

FAQ

Common questions

What people usually ask before a launch.

Any site where you can add a snippet of code: WordPress, Shopify, Wix, Squarespace, Webflow or a custom build. No redesign needed.
From $99 a month, and the first 14 days are free. We send a one-line snippet with a guide for your platform; a custom connection is agreed per project after a short brief.
The project is led by the founder, Iakov Radchenko: developer and single point of contact.
It doesn’t guess. It says a manager will follow up, takes the customer’s contact and passes the question to a person with the full chat.
Your website, price list and the documents you share. In the Store plan it also reads your product catalog. In the Custom plan it reads your CRM, booking system or store system, so prices and availability are live.
Store is a shopper chat and smart search in the site header together: the assistant answers from your catalog and shows product cards. Smart search is only the search bar, without a chat, if you don’t need an assistant. We connect the catalog from a product feed or a Shopify or WooCommerce store. Order status and back-in-stock alerts work when the assistant is connected to your store system. Both plans also search your site pages: a shopper who types “return an order” sees your returns page right away. If our chat is on the site, there is an “Ask in chat” button under the results with the question already filled in.
A conversation is one visitor’s chat in which the assistant answered on the substance or took an inquiry. Each plan includes a monthly number of conversations, and you see the usage in the console and in the weekly report. If the limit runs out, the assistant keeps answering, and each conversation over the limit costs $0.10.
English is included in every plan, and we set up other languages when your customers need them. WhatsApp Business comes with the Business, Store and Custom plans; message fees are charged by Meta and passed through at cost.
You own the data, we process it on your behalf. Data handling is agreed per project, the first test runs on anonymised data where possible, and we list every external AI model we use in the proposal. Email addresses, phone numbers and card numbers are replaced with placeholders before a message reaches the model, while your CRM still gets the real contact. If data has to stay in your region, tell us before you start: we confirm in writing whether we can host it there. Compliance with the privacy law that applies to you is confirmed by your legal adviser, and we provide the data flow description for that review.
Yes. A demo from your website is built in 1-3 minutes right on this page, and on your own website the assistant runs free for the first 14 days, with no payment or card.
In a builder you write the scenarios and answers yourself. Here the assistant collects the knowledge from your website and documents on its own, and the questions it couldn’t answer go into a list where you add the answer in one click. In the Store and Custom plans it works with your real catalog and systems, not just uploaded files.

For agencies and integrators: a share of the payments from clients you bring.

Partner program

A demo from your website

In 1-3 minutes the assistant starts answering from your website pages right here. If you like it, run it on your site: the first 14 days are free.

Build a demo

Only your website link is required. Name and contact are optional.

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hello@etern8.tech

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