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AI assistant for WhatsApp

An AI chatbot for WhatsApp Business that answers customers where they already write

The assistant replies in your WhatsApp Business number day and night. It answers from your own business data, takes the inquiry, and hands complex questions to your manager with the whole conversation.

Restaurant assistantonline 24/7
Hi! Do you have a table for four on Friday evening?19:40
Hi! I can pass a booking request for four on Friday evening to the team. What name should I put it under?19:40
Omar.19:41
Thank you, Omar. Our team will confirm the time in this chat.19:41
Request passed to the team · 19:41

Example conversation. Menu, hours and terms come from the restaurant’s own data.

What it does in WhatsApp

Four jobs in your customers’ chats

24/7

Answers questions

Prices, opening hours, services, terms. Only from your data: if it isn’t there, the assistant doesn’t make it up.

Languages

English and Arabic

English and Arabic are included in every plan, and we set up other languages when your customers need them.

Leads

Keeps every inquiry

Takes the name and request. If the customer shares a contact card in WhatsApp, the number goes straight into the inquiry. In the Business plan inquiries land in your CRM.

Human

Hands off the hard cases

Complaints, custom orders, negotiation: the assistant calls a manager, who replies from the console or a phone app with the full chat in view. The assistant stays quiet meanwhile.

How to connect

Four steps, we do the connection

01

A demo from your website

Paste your website link. In 1-3 minutes the assistant answers from your pages, so you hear how it talks about your business before WhatsApp is involved.

02

The Business plan

WhatsApp comes with the Business plan and above. There is no setup fee.

03

We connect your number

We connect your WhatsApp Business number to the assistant through Meta’s WhatsApp Cloud API. The account with Meta stays yours.

04

Write to it and check

Message your own number: the conversation appears in the console. Add any missing answer in one click, then give the number to customers.

Honest about WhatsApp

What does not work in this channel

The 24-hour window

Under Meta’s rules a business can answer within 24 hours of the customer’s last message. After that WhatsApp rejects a free-text reply. The assistant answers incoming messages; it does not send campaigns or message templates.

Meta’s message fees

WhatsApp Business message fees are set by Meta. We bill them at cost, on top of the plan.

Text, mostly

Voice notes, stickers and files, photos or videos without a caption are not read: the assistant says it got the attachment and a manager will look. With a caption, it reads the caption.

One-to-one chats only

The assistant answers people who write to the number directly. WhatsApp group messages are ignored.

Doesn’t replace people

Complex questions always go to a person. The assistant handles the routine ones and makes sure no inquiry is lost.

No sales promises

We don’t promise a sales uplift in percent. We show how many questions and inquiries came in, in a weekly report.

Pricing

WhatsApp comes with the Business plan

WhatsApp is included in the Business plan and above. There is no setup fee. The Starter plan covers your website and Telegram.

Business
$249per month
$209 a month, billed yearly
  • Up to 2,000 conversations a month
  • Messenger channel: the assistant replies right in WhatsApp Business
  • Inquiries land directly in your CRM

Over the limit: $0.10 per conversation. WhatsApp Business message fees are billed at Meta’s rates, at cost.

Start with a demo from your website

Paste your website link and leave a contact. In 1-3 minutes the assistant answers from your pages, so you see how it talks about your business. We discuss the WhatsApp connection after the demo.

The Store and Custom plans include WhatsApp too, with a live product catalog or your own systems behind the answers. All assistant plans

FAQ

WhatsApp questions

What businesses usually ask before connecting WhatsApp.

A WhatsApp Business number connected through Meta’s WhatsApp Cloud API. We do the technical connection; the account with Meta stays yours.
Yes. English and Arabic are included in every plan, and we set up other languages when your customers need them.
Meta lets a business answer within 24 hours of the customer’s last message. If the customer writes again, a new window opens and the assistant answers as usual. Outside the window WhatsApp rejects a free-text reply, so the assistant does not start conversations on its own.
They are set by Meta and billed at cost, on top of the plan. You pay Meta’s rate, not a markup.
Yes. Reply from the console or the phone app: your answer goes to the customer in WhatsApp, and the assistant stays quiet in that chat for 30 minutes.
You own the data, we process it on your behalf. Data handling is agreed per project, the pilot runs on anonymised data where possible, and we list every external AI model we use in the proposal. Email addresses, phone numbers and card numbers are replaced with placeholders before a message reaches the model, while your CRM still gets the real contact. If data has to stay in your region, we discuss hosting there. Compliance with the privacy law that applies to you is confirmed by your legal adviser, and we provide the data flow description for that review.
More from ETERN8

Other ways to use the assistant

AI assistant for your websiteThe chat on your website, every channel in one console, plans and a free demo.AI process automationCustom AI agents for one job: quotes, documents, answers over your ERP and CRM data.

A demo from your website, then WhatsApp

In 1-3 minutes the assistant starts answering from your website pages right here. If you like it, we connect it to your WhatsApp Business number.

Build a demo

Your website link and a contact, nothing else.

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Or just write to us
hello@etern8.tech

ETERN8

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