AI in your business processes, starting where it actually pays off
We review how enquiries, documents, quotes and messages move through your company. We show where AI saves hours and where it is not needed, prove it on your own data with a pilot, and only then build it into your team's daily work.
- Customer replies on WhatsAppPilot: first-line assistant
- Quotes from client briefsPilot: AI reads the brief, code calculates
- Product descriptions in English and ArabicRoll out: AI drafts, a person checks
- Payment matching in the ERPNo AI: an ERP rule is enough
- Discount decisionsLeave alone: stays with a person
Example. You get this map for your own processes after the audit.
From a process map to your team's daily work
Process map
We go through enquiries, documents, quotes, messages and reports. For each process: hours spent, what AI can take over, what it costs and where the risk is.
Where AI is not needed
Some tasks are solved by plain automation or a rule in your ERP. We say so directly: it is cheaper and more reliable.
One process on your data
We test on past enquiries and documents before your staff use it. You see how many answers are right and where AI makes mistakes.
In your team's work
We connect it to your CRM, ERP, email and WhatsApp, train your staff and keep a log: what AI did and who approved it.
AI runs at four stages of our own store, IWANT
IWANT is a fashion store built on our own engine. We put AI where hours went into manual work or where a shopper was left without an answer. We do not promise a sales uplift in percent: where an effect cannot be measured honestly, we do not claim one.
- 01
Product descriptions
AI drafts the description right in the admin panel, a manager edits and publishes it.
- 02
Photo processing
We retouched product photos with a neural network by hand. For stores we turn this into a pipeline: every catalogue photo in one brand style.
- 03
Size advice
A shopper asks on the product page, AI picks the size from the size chart.
- 04
IRIS stylist
Builds a look from items in stock and answers shoppers on the site.
Our own AI assistant answers ETERN8 clients on WhatsApp and Telegram.
Where AI usually pays off
Sales
Sorting incoming enquiries, draft quotes, qualifying the client during the conversation.
Customer service
First line on WhatsApp and the website, handing complex questions to a manager with the full conversation.
Catalogue and content
Product descriptions in English and Arabic, photo processing, supplier price lists into product cards.
Documents
Invoices, contracts, client briefs: AI extracts the fields, a person checks.
Management
Summaries on tasks and sales, assignments and reminders on WhatsApp.
Procurement and analytics
Monitoring prices, tenders and reviews with a short summary of what matters.
First the map, then one pilot
The price is fixed before work starts. Each stage has its own acceptance criteria, and the code and access stay with your company.
- Walk-through of real processes with department heads
- Map: what AI gives, what plain automation gives, what to leave alone
- Estimate of hours and cost per process
- Pilot plan with acceptance criteria
The map is yours: roll it out with us or with your own team.
- One process on your data
- Accuracy check on past enquiries and documents
- Connection to your systems within the pilot scope
- Report: how much is right, where the errors are, what next
Answers and document processing sit near the lower end, actions in your ERP or CRM near the upper end.
- Processes from the map, department by department
- Access rights and an action log
- Staff training
- Support and improvements
Code and access stay with the company.
Not sure where to start?
Describe two or three processes that take your team the most time. We will reply with where to start and where AI is not needed.
Four steps
A 30-minute call, free
Which processes hurt, where the data lives, who will use it.
Audit
Process map and the choice of the first pilot.
Pilot
One process on your data with an accuracy check.
Rollout
We connect the remaining processes from the map and train the team.
What we do not promise
Growth percentages up front
We measure the effect in the pilot on your data, not on other companies' cases.
Decisions without a person
Money, discounts, refusals to clients and legal answers are approved by a staff member. AI prepares, a person decides.
AI everywhere
If a rule or an integration solves the task more reliably, we will tell you.
Questions about AI integration
Data, language, timing and what we need from you.
You can start with a specific solution
Let's start with one process
Describe where your team loses the most time. We reply within one business day: where to start and what it costs.
Discuss AI integration
A few words about the company and the processes you want to offload.